Visitors Passport
Discounts of up to 30% for visitors
If you are a country*, interstate or overseas visitor to Melbourne you're entitled to discounts of up to 30% from nearly 200 retailers. Collect your free Visitor Passport from one of the Customer Service Desks and have it stamped for endorsement. Make sure you bring some ID, such as a drivers licence or passport, which will confirm your visitor status. Chadstone is 12 minutes from Melbourne CBD on Citylink and approximately 35 minutes by taxi from Melbourne Airport.
*To qualify as a country visitor you must reside 50km from Chadstone.
By road
If travelling to Chadstone by road, direct access is available from the Princes Highway coming from either the City or Dandenong directions. The Monash Freeway also provides easy access from the Warrigal Road exit, from either direction. If travelling from the City, exit and turn right into Warrigal Road (left if travelling from Dandenong), and turn right into Middle Road, leading directly into the Chadstone Shopping Centre car park. Chadstone is signposted along this route.
A Taxi rank is available on the City side of the Centre, and a Taxi Courtesy Telephone is located just inside the Bi-Lo entrance for collection from that side of the Centre.
Parking
Chadstone boasts the largest shopping centre car park in Australia, with over 8,500 free car parking spaces, many of which are undercover.
A number of parking spaces for the Mobility Impaired are located adjacent all Centre entrances. The Centre also has a number of parking spaces allocated for Parents with Prams. Clear colour-coded car parking signage directs to all major car parks. Signage at the entrances to the Centre reminds customers of which car park they are entering/leaving. For easy identification, the car parks are named after the major stores nearest to them.
The Chadstone Road and Middle Road exits close at 10pm each evening.
By train
Chadstone Shopping Centre is located close to three suburban train stations – Oakleigh, Hughesdale and Murrumbeena. These stations are accessible on the Dandenong, Cranbourne or Pakenham train lines, leaving City stations regularly. A short bus trip completes the journey to Chadstone from these stations. Chadstone is located in Zone 1 of the metropolitan fare system. For the more energetic, the Hughesdale station is only a short 5-10 minute walk along Poath Road to Chadstone Shopping Centre.
For more information, contact Vic Link on 131 638, or visit their website at www.viclink.com.au.
By bus
With over 900 bus movements per week from 12 suburban bus routes, Chadstone is easily accessible by Bus, as all drop off and pick up from Chadstone frequently.
For detailed route and timetable information, to assist in the planning of your journey, please contact Vic Link on 131 638, or visit their website at www.viclink.com.au. Please be aware that limited services operate on Sundays and Public Holidays.
A map is available from the Customer Service Desks showing the individual bus bay locations for your return journey
By coach
Chadstone is a popular tourism destination. If you are a coach operator or driver planning to bring coach parties to Chadstone, please let us know you are coming. Whilst this is not a requirement, we can assist with directions for coach parking, answer any questions, and also prepare some Visitor Passports for your group (for country, interstate and overseas visitors). The Visitor Passports lists around 200 special offers and discounts, valid for the day of visit only. Please contact the Centre Management Office by telephone on (03) 9563 3355.
By bike
Victoria has a large network of off-road bicycle paths and on-road bicycle lanes. The Scotchman's Creek Linear Trail and Waverley Rail Trail come to within easy reach of Chadstone Shopping Centre. Visit www.vicroads.vic.gov.au for maps of the nearby bike tracks. When at the Centre, bicycle racks are conveniently located outside the Bank of Melbourne entrance on the ground level, and the AMF Bowl, Goldcross Cycle and OPSM entrances on the lower level.